Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
Material type: TextLanguage: English Publication details: Boston : Prentice Hall, c2011Edition: 7th international edDescription: xxii, 626 p. : ill., map ; 29 cmISBN: 9780136107217Subject(s): Marketing -- Management | Professions -- Marketing | Service industries -- Marketing | Customer services -- MarketingLOC classification: HF5415.13 | .L5883 2011Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Book | University Of Fujairah | Main Library | HF5415.13 .L5883 2011 (Browse shelf (Opens below)) | C.1 | Available | 001836 | |
Book | University Of Fujairah | Main Library | HF5415.13 .L5883 2011 (Browse shelf (Opens below)) | C.2 | Available | 001837 |
Includes bibliographical references and indexes.
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