Customer service : skills for success / Robert W. Lucas.
Material type:
TextLanguage: English Series: Connect, learn, succeedPublication details: New York : McGraw-Hill, c2012Edition: 5th international edDescription: xix, 394 p. : ill. ; 26 cmISBN: 9780071315920Subject(s): Customer servicesLOC classification: HF5415.5 | .L83 2012
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Book | University Of Fujairah | Main Library | HF5415.5 .L83 2012 (Browse shelf (Opens below)) | C.1 | Available | 001930 |
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| HF5415.32 .S35 2010 Consumer behavior / | HF5415.32 .S35 2010 Consumer behavior / | HF5415.32 .S6 2009 Consumer behavior : buying, having, and being / | HF5415.5 .L83 2012 Customer service : skills for success / | HF5415.6 .J6 2004 Contemporary logistics / | HF5429 .B45 2010 Retail management : a strategic approach / | HF5429 .B6116 2005 Retail in detail / |
Includes bibliographical references and index.
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