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The five pillars of TQM : how to make total quality management work for you / Bill Creech.

by Creech, Bill, 1927-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : Truman Talley Books/Dutton, c1994Availability: Items available for loan: 1 Call number: HD62.15 .C74 1994.

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Total quality management : an introductory text / Paul T.J. James.

by James, Paul T. J.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: London ; New York : Prentice Hall, 1996Availability: Items available for loan: 1 Call number: HD62.15 .J35 1996.

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