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Understanding business : environments / edited by Michael Lucas.

by Lucas, Michael, 1951-.

Series: Understanding business behaviourMaterial type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: London ; New York : Routledge , 2000Other title: Environments.Availability: Items available for loan: 1 Call number: HC260.E5 U5953 2000.

Customer service : skills for success / Robert W. Lucas.

by Lucas, Robert W.

Series: Connect, learn, succeedEdition: 5th international ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : McGraw-Hill, c2012Availability: Items available for loan: 1 Call number: HF5415.5 .L83 2012.

The art of public speaking / Stephen E. Lucas.

by Lucas, Stephen, 1946-.

Edition: 10th international ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston : McGraw-Hill Higher Education, 2009Availability: Items available for loan: 1 Call number: PN4129.15 .L83 2009. Items available for reference: Not for Loan (6) Call number: A/V PN4129.15 .L83 2009, ...

The art of public speaking / Stephen E. Lucas, University of Wisconsin-Madison.

by Lucas, Stephen, 1946-.

Edition: 12th international ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York, NY : McGraw-Hill Education, 2015Availability: Items available for loan: 2 Call number: PN4129.15 .L83 2015, ...

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