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		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 7th international ed.Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston : Prentice Hall, c2011Availability: Items available for loan: 2 Call number: HF5415.13 .L5883 2011, ... Place hold Add to cart (remove)
		Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. by Wirtz, Jochen \| Chew, Patricia \| Lovelock, Christopher. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: London : Chartered Institute of Personnel and Development, 2011Availability: Items available for loan: 2 Call number: HD6971 .W57 2011, ... Place hold Add to cart (remove)

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