Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.

By: Bazerman, Max HContributor(s): Watkins, Michael, 1956-Material type: TextTextLanguage: English Series: Leadership for the common goodPublication details: Boston : Harvard Business School Press, c2004Description: xiv, 317 p. : ill., map ; 24 cmSubject(s): Emergency managementLOC classification: HV551.2 | .B39 2004
Contents:
What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Book University Of Fujairah
Main Library HV551.2 .B39 2004 (Browse shelf (Opens below)) C.1 Available 000678

Includes bibliographical references (p. 299-300) and index.

What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.

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