Business communication essentials /

Bovée, Courtland L.

Business communication essentials / Courtland L. Bovee, John V. Thill. - 2nd ed. - Upper Saddle River, NJ : Pearson Prentice Hall, 2005. - xxii, 463, A-29, VG-4, H-29, R-9, AC-2, AK-4, I-10 p. : col. ill. ; 28 cm. + 1 CD-ROM (3/4 in.)

Includes bibliographical references and index.

Understanding business communication in today's workplace -- Communicating in teams and mastering listening and nonverbal communication skills -- Planning business messages -- Writing business messages -- Completing business messages -- Working with letters, memos, e-mail, and instant messages -- Writing routine messages -- Writing bad-news messages -- Writing persuasive messages -- Understanding and planning business reports and proposals -- Composing and completing business reports and proposals -- Preparing and giving oral business presentations -- Searching for employment and preparing employment messages -- Interviewing for employment and following up.

0131472453 9780131472457


Business communication.
Business writing.
Business presentations.

HF5718 / .B659 2005