The five pillars of TQM : how to make total quality management work for you /

Creech, Bill, 1927-

The five pillars of TQM : how to make total quality management work for you / Bill Creech. - New York : Truman Talley Books/Dutton, c1994. - 549 p. : ill. ; 24 cm.

Includes index.

9780452271029


Total quality management--United States.

HD62.15 / .C74 1994