000 00593cam a2200181 a 4500
008 930630s1994 nyua g 001 0 eng d
020 _a9780452271029
040 _aAE-FuU
_cAE-ShKH
041 0 _aeng
043 _an-us---
050 1 4 _aHD62.15
_b.C74 1994
100 1 _aCreech, Bill,
_d1927-
_92168
245 1 4 _aThe five pillars of TQM :
_bhow to make total quality management work for you /
_cBill Creech.
260 _aNew York :
_bTruman Talley Books/Dutton,
_cc1994.
300 _a549 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
650 0 _aTotal quality management
_zUnited States.
999 _c1114
_d1114